Shipping Policy

Hey folks!
We are here for the purpose of getting you your selected products, giving them all the care and love. Read our delivery and shipping policy hereunder before placing an order so as to be clear about the process and have no confusion whatsoever!
Know about delivery and shipping:
We deliver anywhere in India with Blue Dart Express and international deliveries with DHL and FedEx.
We do deliver for free across the Indian territory.
The items from Arata and Threads by Dinckle (except tricolor scrunchie, for which the delivery is exclusive are going to be delivered straight away by the vendor, which could be as many as 8-10 days in delivery time.When will you receive the order?

For Domestic Orders (within India):

We take 1 business day to process and ship your order. Delivery to any part of India takes 5-7 working days.
However, in case of any errors in the Address/PIN code/Phone no., unserviceable pin code, or color matching taking time, the order could take a few extra days for dispatch based on the communication and time taken for product matchmaking to hair.
However, do note that your shipment may be further delayed on account of festivals, adverse weather, natural calamities or political crisis, and curfews. But one can assure that we will do everything possible to deliver the product at the earliest and be highly appreciated for your understanding and patience during these times.
For the International Orders outside India:
Our delivery partner for International orders is DHL for FedEx. It takes us 7 to 10 working days to deliver a regular order; however, for a custom order, it may take an extra 2 days for the custom payment and KYC clearance to be done by you, the customer.
Being an international order, the charges for shipping differ by country. Also, it must be paid by the customer separately as per the respective country standards.
Hope this helps you. If you have any queries, please contact us at thehairexpressteam@gmail.com